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DAVE CONLEY - Words, Ideas, Content

words | ideas | content

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Energizing a Credit Union with Utilities Tactics

Member postcard announcing technology upgrade at Greater Alliance Federal Credit Union

With a major technology changeover approaching, Greater Alliance postcard mailings reminded members about outage dates and help resources while positioning the change as a beneficial upgrade.

Facing a system outage that could be a turn-off for members, Greater Alliance FCU powered through with an integrated communications campaign.

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tags: banking, financial, investment, finance, credit union
Wednesday 11.02.22
Posted by Dave Conley
 

Banking & Finance

Mobile Deposit Statement Insert
Mobile Deposit Statement Insert

This high-impact statement insert said a mouthful for Merrimack County Savings Bank, introducing customers to “tap and snap” check deposit via smartphone.

Community Guaranty Savings Bank - CD Ad
Community Guaranty Savings Bank - CD Ad

More than creativity, knowing your target market is the true essential of rate advertising. The type of customer parking their money in a short-term CD will respond strongly to low risk.

Lobby Poster Campaign - Greater Alliance FCU
Lobby Poster Campaign - Greater Alliance FCU

Customer-facing posters announcing a new banking platform for Greater Alliance Federal Credit Union

Claremont Savings Bank - Email
Claremont Savings Bank - Email

Publicizing bank grants to local non-profits, this email promoted community service without over-promoting CSB's philanthropy.

Bank-Fund Staff FCU - Mortgage Ad
Bank-Fund Staff FCU - Mortgage Ad

Foreign nationals who use the World Bank's credit union expect frequent relocation, making this "Moving In/Moving On" headline a welcome expression of flexibility.

Telephone Credit Union - ATM Announcement
Telephone Credit Union - ATM Announcement

This New Hampshire credit union wanted a midwinter promotion to launch their 24-hour teller. Piles of sand in the lobby and tiki bar decor helped customers forget the snowdrifts outside.

Community Guarantee Savings Bank - Statement Insert
Community Guarantee Savings Bank - Statement Insert

A vertical stuffer is a difficult size to fill convincingly, but this foreshortened gear shift lever was a good fit and tied neatly into the headline.

Claremont Savings Bank - Landing Page
Claremont Savings Bank - Landing Page

I wrote the online content for this landing page, providing easy-to-digest content that helped customers (and the bank) enjoy a smoother homebuying process.

"Fixed Rate. Limitless Rewards."
"Fixed Rate. Limitless Rewards."

Telephone Credit Union Ad for Visa Platinum card with free reward points.

Telephone Credit Union - Car Loan Ad
Telephone Credit Union - Car Loan Ad

Rhyming is unfashionable in advertising circles, but so are jingles -- and both work. Big rate, short headline, immediate benefit.

MillRiver Wealth Management - Identity Package
MillRiver Wealth Management - Identity Package

Old-school New England industry took on a modern look with these materials for the rebranded MillRiver Wealth Management.

MillRiver Wealth Management - Launch Poster
MillRiver Wealth Management - Launch Poster

Old-money traditions and service were key attributes for this rebranded investment arm of Merrimack County Savings Bank.

Community Guaranty Savings Bank - Newsletter
Community Guaranty Savings Bank - Newsletter

I've written a lot of newsletters, including this six-panel foldout for bank customers.

Optima Bank & Trust - Interest Checking Ad
Optima Bank & Trust - Interest Checking Ad

Product ads were rare for this commercial bank, which typically used customer portraits to convey its attentive personal service. So I applied a similar message for this checking product.

Bow Mills Bank and Trust - "Heart of Banking" Ad
Bow Mills Bank and Trust - "Heart of Banking" Ad

For a little local bank with a surprising array of value-added financial services, I planned every detail of this campaign down to the media unit -- a lower half-page on each side of a spread.

Bow Mills Bank and Trust - Annual Report
Bow Mills Bank and Trust - Annual Report

My print campaign extended easily to the bank's annual report, celebrating personal service, local roots and community volunteerism.

Merrimack County Savings Bank - Leadership Ad
Merrimack County Savings Bank - Leadership Ad

I do a lot of research. When I found an ancient newsletter describing emeritus CEO Herb Little's preference for a desk close to customers, I knew I had my angle for this campaign entry.

Merrimack County Savings Bank - Leadership Ad
Merrimack County Savings Bank - Leadership Ad

Bank presidents from the past half century were featured in this campaign, contrasting a 150-year history of local leadership with constantly merging mega-banks.

Merrimack County Savings Bank - Leadership Ad
Merrimack County Savings Bank - Leadership Ad

With CEO Paul Rizzi on the verge of retiring, I wrote a campaign welcoming the new president as part of a 150-year tradition of unbroken local leadership. Then he fired us. Typical.

Merrimack County Savings Bank - Statement Stuffer
Merrimack County Savings Bank - Statement Stuffer

The pride of a growing entrepreneur is key to this insert, but I liked my other proposal better: "You've Come a Long Way. Shouldn't Your Checking Account Finally Catch Up?"

Telephone Credit Union - Statement Stuffer
Telephone Credit Union - Statement Stuffer

Mnemonics and key words drive a lot of my concepts. Tying the home equity line into a benefit headline and visual is the sort of synergy I favor for increasing reader recall.

Telephone Credit Union - Statement Stuffer
Telephone Credit Union - Statement Stuffer

What's wrong with this picture? Tweaking a well-known visual was an easy way to gain sympathy with bank customers tired of "safe and sleepy" CDs.

A slideshow with details on my work for banks and credit unions, plus an article on my first responsive design website.

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tags: banking, financial, investment, finance, credit union
Thursday 08.03.17
Posted by Dave Conley
 

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